Welcome to the Arhant Foundation online shop. Please read these Terms and Conditions carefully before using our website or placing any orders. By accessing or using our shop, you agree to be bound by these terms.

1. About us

2. Using the shop

  • You must be at least 18 years old or have legal guardian consent to make purchases.

  • You agree not to use the shop for any unlawful purpose or to infringe on any rights of others.

  • We reserve the right to refuse service or cancel orders at our discretion, including cases of suspected fraud or unauthorized use.

3. Product information

  • We strive to display accurate product descriptions, prices, and availability. However, we do not guarantee that all information is error‑free.

  • Product images are for illustration; actual appearance may vary slightly.

  • Prices are shown in INR and include applicable taxes unless stated otherwise.

4. Orders and payment

  • By placing an order, you offer to purchase the product under these terms.

  • Payment is processed via the payment gateway integrated on the site. You agree to provide current, complete, and accurate payment information.

  • If payment is not successfully processed, we may cancel the order.

5. Shipping and delivery

  • Shipping charges, delivery times, and service areas will be shown at checkout or on the product page.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • Risk of loss or damage to products passes to you upon delivery to the address you provide.

6. Returns, refunds, and cancellations

  • Cancellation: Orders may be canceled within [X] hours of placement if shipment has not yet started. Contact us immediately to request cancellation.

  • Returns: Returns are accepted within [X] days of delivery for products that are unused, undamaged, and in original packaging. Some products may be non‑returnable; details will be clearly stated on the product page.

  • Refunds: Eligible refunds will be processed to the original payment method within [X] business days after we receive and inspect the returned item.

  • Any refund or return policy is subject to compliance with local consumer protection rules.

7. Warranty and liability

  • Products may come with manufacturer or seller warranties if applicable. Please refer to product documentation for details.

  • To the maximum extent permitted by law, Arhant Foundation is not liable for any indirect, incidental, or consequential damages arising from the use of the shop or products.

  • Our total liability for any direct damages shall not exceed the total amount you paid for the order giving rise to the claim.

8. Intellectual property

  • All content on the shop, including text, graphics, logos, images, and software, is the property of Arhant Foundation or its licensors and is protected by applicable laws.

  • You may not reproduce, distribute, or create derivative works from our content without prior written permission.

9. Privacy

  • We collect and use personal information as described in our Privacy Policy. By using the shop, you consent to the collection and use of your information in accordance with that policy.

  • We take reasonable steps to secure your information, but cannot guarantee absolute security.

10. Grievance redressal

  • If you have any complaints or grievances regarding orders, products, or any aspect of the shop, contact us at:
    [email address] | [phone number]

  • We aim to acknowledge complaints within [e.g., 48 hours] and resolve them in a reasonable time frame.
    This aligns with the spirit of India’s consumer protection rules for e-commerce entities. consumerprotection.in

11. Changes to these terms

  • We may update these Terms and Conditions from time to time. Changes will be effective when posted on this page with the updated date.

  • Continued use of the shop after changes indicates your acceptance.

12. Governing law

  • These terms are governed by the laws of India.

  • Any disputes arising from these terms or your use of the shop will be subject to the courts located in Dehradun, Uttarakhand.