{"id":13,"date":"2025-11-25T10:19:27","date_gmt":"2025-11-25T10:19:27","guid":{"rendered":"https:\/\/arhantfoundation.org\/shop\/?page_id=13"},"modified":"2025-11-25T10:19:27","modified_gmt":"2025-11-25T10:19:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/arhantfoundation.org\/shop\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<p data-start=\"150\" data-end=\"281\">Thank you for shopping at <strong data-start=\"176\" data-end=\"212\">Arhant Foundation \u2013 Online Store<\/strong>.<br data-start=\"213\" data-end=\"216\" \/>Please read our Refund, Return, and Cancellation rules carefully.<\/p>\r\n<hr data-start=\"283\" data-end=\"286\" \/>\r\n<h2 data-start=\"288\" data-end=\"322\"><strong data-start=\"291\" data-end=\"320\">1. Refund Policy (3 Days)<\/strong><\/h2>\r\n<p data-start=\"323\" data-end=\"394\">You may request a refund within <strong data-start=\"355\" data-end=\"365\">3 days<\/strong> of receiving the product if:<\/p>\r\n<ul data-start=\"395\" data-end=\"521\">\r\n<li data-start=\"395\" data-end=\"421\">\r\n<p data-start=\"397\" data-end=\"421\">The product is damaged<\/p>\r\n<\/li>\r\n<li data-start=\"422\" data-end=\"450\">\r\n<p data-start=\"424\" data-end=\"450\">The product is defective<\/p>\r\n<\/li>\r\n<li data-start=\"451\" data-end=\"482\">\r\n<p data-start=\"453\" data-end=\"482\">You received the wrong item<\/p>\r\n<\/li>\r\n<li data-start=\"483\" data-end=\"521\">\r\n<p data-start=\"485\" data-end=\"521\">Items are missing from the package<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3 data-start=\"523\" data-end=\"543\"><strong data-start=\"527\" data-end=\"541\">Important:<\/strong><\/h3>\r\n<p data-start=\"544\" data-end=\"707\">If the issue happened <strong data-start=\"566\" data-end=\"592\">from the customer side<\/strong> (product damaged by customer, mishandling, wrong usage, etc.),<br data-start=\"655\" data-end=\"658\" \/><strong data-start=\"658\" data-end=\"707\">the product will NOT be replaced or refunded.<\/strong><\/p>\r\n<h3 data-start=\"709\" data-end=\"737\">Refund Processing Time<\/h3>\r\n<p data-start=\"738\" data-end=\"837\">Once approved, refunds will be processed within <strong data-start=\"786\" data-end=\"805\">7 business days<\/strong> to the original payment method.<\/p>\r\n<hr data-start=\"839\" data-end=\"842\" \/>\r\n<h2 data-start=\"844\" data-end=\"881\"><strong data-start=\"847\" data-end=\"881\">2. Return &amp; Replacement Policy<\/strong><\/h2>\r\n<p data-start=\"882\" data-end=\"915\">Returns will be accepted only if:<\/p>\r\n<ul data-start=\"916\" data-end=\"1025\">\r\n<li data-start=\"916\" data-end=\"938\">\r\n<p data-start=\"918\" data-end=\"938\">The item is unused<\/p>\r\n<\/li>\r\n<li data-start=\"939\" data-end=\"970\">\r\n<p data-start=\"941\" data-end=\"970\">It is in original packaging<\/p>\r\n<\/li>\r\n<li data-start=\"971\" data-end=\"1025\">\r\n<p data-start=\"973\" data-end=\"1025\">The request is made within the 3-day return window<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3 data-start=\"1027\" data-end=\"1058\">No Replacement Conditions<\/h3>\r\n<p data-start=\"1059\" data-end=\"1098\">We will <strong data-start=\"1067\" data-end=\"1074\">NOT<\/strong> replace the product if:<\/p>\r\n<ul data-start=\"1099\" data-end=\"1235\">\r\n<li data-start=\"1099\" data-end=\"1143\">\r\n<p data-start=\"1101\" data-end=\"1143\">Damage occurred due to customer handling<\/p>\r\n<\/li>\r\n<li data-start=\"1144\" data-end=\"1164\">\r\n<p data-start=\"1146\" data-end=\"1164\">Product was used<\/p>\r\n<\/li>\r\n<li data-start=\"1165\" data-end=\"1198\">\r\n<p data-start=\"1167\" data-end=\"1198\">Original packaging is missing<\/p>\r\n<\/li>\r\n<li data-start=\"1199\" data-end=\"1235\">\r\n<p data-start=\"1201\" data-end=\"1235\">Product is marked <em data-start=\"1219\" data-end=\"1235\">non-returnable<\/em><\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"1237\" data-end=\"1240\" \/>\r\n<h2 data-start=\"1242\" data-end=\"1287\"><strong data-start=\"1245\" data-end=\"1285\">3. Order Cancellation Policy (1 Day)<\/strong><\/h2>\r\n<p data-start=\"1288\" data-end=\"1448\">You can cancel your order within <strong data-start=\"1321\" data-end=\"1341\">1 day (24 hours)<\/strong> of placing it.<br data-start=\"1356\" data-end=\"1359\" \/>After the 1-day window, or once the product is shipped, cancellation is <strong data-start=\"1431\" data-end=\"1447\">not possible<\/strong>.<\/p>\r\n<hr data-start=\"1450\" data-end=\"1453\" \/>\r\n<h2 data-start=\"1455\" data-end=\"1484\"><strong data-start=\"1458\" data-end=\"1482\">4. Delivery Timeline<\/strong><\/h2>\r\n<p data-start=\"1485\" data-end=\"1587\">All orders are delivered within <strong data-start=\"1517\" data-end=\"1527\">7 days<\/strong> depending on the location and courier service availability.<\/p>\r\n<hr data-start=\"1589\" data-end=\"1592\" \/>\r\n<h2 data-start=\"1594\" data-end=\"1629\"><strong data-start=\"1597\" data-end=\"1629\">5. Shipping Cost for Returns<\/strong><\/h2>\r\n<ul data-start=\"1630\" data-end=\"1824\">\r\n<li data-start=\"1630\" data-end=\"1697\">\r\n<p data-start=\"1632\" data-end=\"1697\">If the error is from <strong data-start=\"1653\" data-end=\"1665\">our side<\/strong>, return shipping is <strong data-start=\"1686\" data-end=\"1694\">free<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"1698\" data-end=\"1824\">\r\n<p data-start=\"1700\" data-end=\"1824\">If the issue is due to <strong data-start=\"1723\" data-end=\"1735\">customer<\/strong> preference or mistake, return shipping charges may apply or be deducted from the refund.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"1826\" data-end=\"1829\" \/>\r\n<h2 data-start=\"1831\" data-end=\"1882\"><strong data-start=\"1834\" data-end=\"1882\">6. How to Request Refund\/Return\/Cancellation<\/strong><\/h2>\r\n<p data-start=\"1883\" data-end=\"1905\">You can contact us at:<\/p>\r\n<p data-start=\"1907\" data-end=\"1989\">\ud83d\udce7 <strong data-start=\"1910\" data-end=\"1920\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1921\" data-end=\"1949\">support@arhantfoundation.org<\/a><br data-start=\"1949\" data-end=\"1952\" \/>\ud83d\udcde <strong data-start=\"1955\" data-end=\"1976\">Toll Free Number:<\/strong> 9027766287<\/p>\r\n<p data-start=\"1991\" data-end=\"2112\"><strong data-start=\"1991\" data-end=\"2028\">Address (Communication &amp; Pickup):<\/strong><br data-start=\"2028\" data-end=\"2031\" \/>Bishanpur Kundi Gaon,<br data-start=\"2052\" data-end=\"2055\" \/>Khasra No-468, Jharada Ahatmal,<br data-start=\"2086\" data-end=\"2089\" \/>Haridwar, Uttarakhand<\/p>\r\n<p data-start=\"2114\" data-end=\"2195\"><strong data-start=\"2114\" data-end=\"2136\">Registered Office:<\/strong><br data-start=\"2136\" data-end=\"2139\" \/>DCB Road, Kakoti Gaon,<br data-start=\"2161\" data-end=\"2164\" \/>Tarajan, Jorhat, Assam 785001<\/p>\r\n<p data-start=\"2197\" data-end=\"2214\">Please provide:<\/p>\r\n<ul data-start=\"2215\" data-end=\"2300\">\r\n<li data-start=\"2215\" data-end=\"2227\">\r\n<p data-start=\"2217\" data-end=\"2227\">Order ID<\/p>\r\n<\/li>\r\n<li data-start=\"2228\" data-end=\"2250\">\r\n<p data-start=\"2230\" data-end=\"2250\">Reason for request<\/p>\r\n<\/li>\r\n<li data-start=\"2251\" data-end=\"2300\">\r\n<p data-start=\"2253\" data-end=\"2300\">Photos\/videos (if product is damaged\/defective)<\/p>\r\n<\/li>\r\n<\/ul>\r\n","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping at Arhant Foundation \u2013 Online Store.Please read our Refund, Return, and Cancellation rules carefully. 1. Refund<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":25241,"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/25241"}],"wp:attachment":[{"href":"https:\/\/arhantfoundation.org\/shop\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}